Refund & Cancellation Policy
1. Digital Delivery Terms
Upon receipt of your payment, our licensing engine generates your product zip files and installation instruction credentials. These details are dispatched to your verified registration email address within 1 to 12 operational hours.
2. No-Refund Guarantee
We supply fully white-label PHP/MySQL source codes. Because digital assets cannot be physically returned or revoked after download, **all sales are final**. We recommend using our interactive Admin Panel and User Panel demonstrations prior to completing your purchase to ensure our layout, anti-fraud shields, and workflow processes match your platform expectations.
3. Technical & Deployment Guarantee
Although we do not offer refunds, we provide complete, professional setup support for our **Professional** and **Enterprise** licensing packages. Our engineering team guarantees:
- Setting up and launching the database schema correctly on your designated VPS or cPanel server.
- Configuring email templates and local or credit card payment gateway integrations.
- Fixing any syntax compatibility bugs matching our core codebase standard.
4. Order Cancellation
Orders can only be cancelled and fully refunded if our licensing engine has not yet generated your download key and technical setup has not begun. To request cancellation, contact our support team immediately via email.